Need to change your booking?

If you need to cancel or reschedule an existing appointment, please let us know using the form below.

To help us locate your booking quickly, include your name, vehicle details, and any reference information if you have it.

Most cancellations and rescheduling requests are free of charge. However, where changes are made at short notice or close to the appointment time, a fee may apply to cover the lost booking slot or the administrative time required to rearrange it.

You can view full details in our cancellation policy here:
👉 https://www.cleevelymobile.co.uk/wp-content/uploads/2024/09/Cleevely-Mobile-Cancellation-Policy.pdf

We’ll review your request during working hours (Monday to Friday, 8:00am–5:00pm) and get back to you within 24 working hours to confirm the changes.

Please note that requests submitted after 5:00pm on Friday will be processed from Monday.